Shipping Policy

Shipping Policy and Information

At Rudrahouse, we prioritise ensuring that your order reaches you promptly. For those requiring expedited shipping or special handling of their orders, our customer service team is readily available to assist you with customised shipping solutions.

Shipping Timelines and Processing

Standard Processing: Orders are typically dispatched within 2 to 4 business days. Some products may necessitate additional processing time.

Special Handling: Should your order require special attention, we will inform you of the specific shipping arrangements and timeline within 48 hours of your order, either via email or phone.

Delivery Window: Once dispatched, the delivery timeframe ranges from 4 to 12 business days, depending on your location and the destination country's regulations.

Shipping Charges

Worldwide Shipping: A standard fixed shipping charge of $30 applies to all international purchases.

Shipping to India: A standard fixed shipping charge of $5 is applied for orders shipped within India.

Free Shipping Offer: Enjoy free shipping on purchases over $500.

Tracking and Updates

Upon dispatch, a tracking number will be sent to your registered email address or phone number, allowing you to monitor the delivery status of your order.

Understanding and Patience

We appreciate your understanding and patience as we navigate these challenges. We are committed to delivering your orders as swiftly as possible while ensuring the safety and well-being of our staff and customers.

Taxes and Duties

Rudrahouse is not responsible for any shipping delays caused by natural disasters, country-specific policies, taxes, customs duties, or levies imposed by local authorities of the destination country.

Notice: Due to international trade regulations and import tariffs, any customs duties, taxes, or brokerage fees charged by your country’s customs authority are the customer’s responsibility.
Rudrahouse is not responsible for these additional charges, and they are not included in the product price or shipping cost.

Policy Updates

Unless otherwise specified, any amendments to our shipping policy will take effect immediately upon posting on our website.

We thank you for choosing Rudrahouse and trust that this updated shipping policy provides you with clear and comprehensive information regarding the delivery of your orders.

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Kushal Hari Iyer

I have purchased Gaurishankar rudraksh and Shaligram bhagwan from the Rudrahouse and all the items were of top most quality and delivery was smooth. And owner Mr.Ashish Modi is so humble and polite and guide you through each and every step till the product is delivered at your door step. Thanks

Kalyani Biswal

I have a very happy experience with Rudra house while buying Saligrams of Kali Gandki river of Nepal. Staying at Delhi it becomes possible through Rudrahouse which I will send to Odisha for my village Jagannath temple. The cautious behaviour of the concerned person who dealt with me was also very promising guy who kept his words. Starting from enquiry about shaligram ji till the delivery by courier he was in contact. The products are also worth of the money I paid. I wish Rudra house and it's team for all their future endeavours in keeping our religious Heritage alive. I happily recommend other friends to contact Rudrahouse for the items it deals. With Best wishes and regards, Dr. Kalyani Biswal

Ryan Lister

Rudra House has sourced the very best and rare rudrakshas for me. They keep in contact with me and show the rudrakshas specially chosen for me. Their Malas and all rudrakshas are energised with the specific mantras by their priest in th Temple. These rudrakshas are carry powerful blessing intended. The owner has extensive knowledge and can answer any questions you may have. Finally, their malas come packaged in a beautiful wooden box and arrived in Australia within days of posting. Most comfortable Rudraksha Mala I have ever worn! 10/10....A+

Ronisha Patel

Om namah shivay.I spoke to the owner Ashish bhai manny times before I could perches Rudraksh saligram. He always good advice which I should buy rudraksh and always respect to me all the time it’s amazing.Ashish bhai is knowledgeable and helpful person.I also thank you of Rupesh bhai who live in us his brother of Ashish bhai who supported to me.The delivery was quick.I heartily recommend to all those people who are looking for Rudraksh to buy within any doubt from rudrakshhouse in Kathmandu Nepal.🙏

Rajesh Patel

When it comes to buy Rudraksha you should consider buying from Rudrahouse . ASHISH bhai who is the owner will take care your need. Prices are very Reasonable and high quality Rudraksha. I am extremely happy with service. Thank you Ashishbhai.